Objective:
The objective of the course is to provide a basic knowledge of general French useful for tourism and hotel industries and catering business.
The professions where employees are required to deal with a francophone clientele are as follows:
Tourist Information Bureau;
Tourism Associations;
Travel Agencies: Tour Operators, distributors;
Airline companies;
Hotel, Hotel Chain;
Residential hotels, youth hostels;
Restaurants;
Content:
Language courses:
How to welcome clients at the airport, hotel, and restaurant;
How to provide information on transportation and itinerary for a tour;
How to describe a hotel, city or monument;
How to take a message on the phone;
How to help a client to choose, organize, buy or reserve something;
How to help the client to change, cancel a reservation or service;
Culture and business courses:
Mastery of the French vocabulary used in the tourism industry;
French culture, arts, political and economic life.
